These are some of the questions we are often asked. However, if you have any other questions, our reception staff will be happy to help.
Do I need a referral?
If a health insurer is paying for your treatment, they will often require a GP referral. In all other cases, it is possible to self refer.
Do you only treat sports injuries?
Whilst we do treat both professional and amateur athletes, our services are not confined to the sporting population. We see a wide range of patients of all different ages, from all backgrounds, and with all sorts of musculoskeletal problems (for example, with various injuries, or with conditions such as back pain or degenerative disease such as arthritis).
How much does it cost?
Since our practitioners are all independent, they set their own fees. Their current appointment and consultation fees are shown in the link below:
As far as fees for medical procedures are concerned, we aim to be competitive and our fees are often much lower than those of the private hospitals. It has always been our aim to balance the needs of our business with the affordability of the services we deliver.
If you require any further information on fees, please contact a member of our reception staff.
Can I use my health insurance?
Our practitioners vary in which insurance companies they deal with. You are therefore advised to check with and gain authorisation from your insurer before you attend the clinic to see a named practitioner.
Please note: In the event that your health insurer (or any other third party) declines to meet any of the appointment/treatment costs – either in part of in full, the patient will become responsible for any shortfall that arises.
Patients should also note that for podiatry services, most insurers do not cover the cost of foot orthoses. Orthoses made in clinic by the podiatrist are typically around £48.00 a pair.
For self funding patients that have cash plans we can issue you with a receipt for you to make a claim for reimbursement of your osteopathy/podiatry or physiotherapy expenses (as appropriate) under the terms of your policy.
What is access like at the clinic?
We have two treatment rooms on the ground floor and one on the first floor. If you have difficulty managing stairs, please make our reception staff aware when booking your appointment so that they can ensure that a ground floor treatment room is available for you.
As for parking, we have a small car parking area adjacent to our main entrance (which can accommodate two vehicles), and the clinic is also located next to the car park at the Morrison’s supermarket in Guiseley (Morrison’s have an agreement with the council to allow anyone using the town’s facilities to park for up to three hours).
We have a low threshold at the main front door entrance and a portable wheelchair ramp for use where required. There is also a wheelchair accessible toilet on the ground floor. In addition, we have a portable loop system available, so please mention this at reception should you wish to use it.
What happens at my first visit?
Your practitioner will take a detailed history and conduct a physical assessment to try to establish the precise nature of your problem. They will also try to identify any causative, and/or perpetuating factors before recommending a management/treatment plan. Where the patient wishes to proceed with treatment at the first visit, we aim to do this if appropriate. Please note however that this may not be possible for insured patients receiving medical procedures from our specialist doctors. This is because the insurer usually has to approve the recommended treatment and may also require a written report to assist them in this decision.
What should I wear?
Your practitioner will need to be able to assess your problem (and in some cases – your postural alignment, depending upon the nature of your condition) and then treat it. For example, for the assessment of a back condition, a practitioner will need to be able to see and examine your back so it will be necessary to partly undress to allow this. Some of our patients like to bring a pair of shorts and a t-shirt to change into.
For podiatry appointments, we also ask that you wear clothing that allows easy access to your feet and lower legs, such as a loose pair of trousers or again, some shorts.
Is there anything I should bring with me to my first appointment?
If you have previously seen your GP or other doctor regarding your condition and have received investigations such as x-rays, it may be helpful if you can bring along a copy of the results of these if they have not been forwarded on directly by your doctor. If you are also taking any medication, please bring along a list of what you are taking.
For podiatry appointments – your podiatrist can obtain helpful information about the way you walk or run from the wear pattern on your shoes, so bringing in a selection of shoes that you currently wear is useful.
Runners and other athletes with biomechanical problems may need to run for an accurate assessment to be made. Sometimes this is performed on the treadmill in clinic and at other times, we use the area at the back of the clinic to assess a more natural running style. For such patients, it may be appropriate to bring a pair of running shoes and some suitable clothing for this purpose.
If I have an injection, can I drive afterwards?
Most injections involve the administration of some local anaesthetic and the decision about whether a person will be likely to be able to drive following injection should be based on a number of factors including the site of injection, the type of anaesthetic used and the dose . You should therefore discuss this with your practitioner.
Most of the injections performed at the clinic involve very low doses (2 to 5ml) of local anaesthetic which are used to numb very small areas, so for most of the injections we perform, we would not expect this to impair your ability to drive. That said, the response to local anaesthetic can differ between individuals, so in the unusual event that you suffer more widespread temporary numbness or weakness you must wait until these effects subside before you drive. We use lidocaine and prilocaine (which have an average duration of action of around 30 to 90 minutes) or bupivacaine (which has a longer duration of action, averaging between 2 to 4 hours).
If you have received analgesia in the form of Entonox gas during your injection procedure, you should also wait at least 30 minutes before driving and again, you should only do so if you feel fit to do so.
In summary, whilst most of the injections we perform should not be likely impair your ability to drive shortly afterwards, you should still discuss this with your practitioner. If in doubt, or in the event that you would not be able to wait for the local anaesthetic to wear off in the rare instance that it does impair your ability to drive, you should make alternative arrangements prior to your visit (e.g. arrange someone to drive you home afterwards).
Remember, you should only drive if you feel fit to do so, and if you consider that you would be able to perform an emergency stop if it was necessary to do so. To do otherwise could invalidate your insurance policy.
What happens if I need a referral to another practitioner? .
Musculoskeletal problems by their very nature sometimes require multidisciplinary input. If one of our practitioners feels that you would benefit some the input of another healthcare professional (either here at the clinic, or elsewhere), they will discuss this with you and (subject to your consent) will arrange referral.