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T: 01943 850950 / 878338
E: info@wharfedaleclinic.co.uk
wharfedale clinic

These are some of the questions we are often asked.

However, if you have any other questions, our reception staff will be happy to help.

 

 

 

Why chose a Practitioner at The Wharfedale Clinic?

 

We insist that practitioners who wish to use our facilities have at least ten years experience of working within their field and they must subscribe to our clinic aims of providing safe, effective, efficient and patient centred care .

 

 

Do I need a referral?

 

Not always. However, if a health insurer is paying for your treatment, they usually stipulate that before you see any practitioner, you should have been referred by your GP or consultant. In other cases, if you have a complex history it can be helpful if this is summarised by your GP in a letter, along with the results of any investigations (e.g. x-rays) you have received.

 

 

How much does it cost?

 

Since our practitioners are all independent, they set their own fees. Our current fee list (and general terms and conditions) for appointments is shown here:

                                                               Practitioners Fees

 

                                                  General Terms and Conditions

 

If you require any further information on fees, please contact  a member of our reception staff.

 

Note that for medical treatments with Dr Speight, we have been asked why our fees are substantially lower than private hospitals and some large clinics .  The answer is that larger organisations typically involve a higher administrative burden, and of course there are other factors to consider such as what profits an organisation aims to deliver or whether it has shareholders to please.  It has always been our aim to balance the needs of our business with the affordability of the services we deliver.

 

 

What happens at my first visit?

 

Your practitioner will take a detailed history and conduct a physical assessment to establish the precise nature of your problem, along with any causative, and/or perpetuating factors before recommending a course of action and treatment. The first appointment is usually longer than a subsequent appointment to allow any appropriate treatment to be given on that first visit, with the patient’s consent.

 

 

What type of clothing should I wear?

 

Your practitioner will need to be able to assess your problem (and in some cases – your postural alignment, depending upon the nature of your condition) and then treat it. For example, for the assessment of a back condition, a practitioner will need to be able to see and examine your back so it will be necessary to partly undress to allow this. Some of our patients like to bring a pair of shorts and a t-shirt to change into.

 

For podiatry appointments, similarly we ask that you wear clothing that allows easy access to your feet and lower legs, such as a loose pair of trousers or again, some shorts.

 

 

Is there anything I should bring with me to my first appointment?

 

If you have previously seen your GP or other doctor regarding your condition and have received investigations such as x-rays, it may be helpful if you can bring along a copy of the results of these if they have not been forwarded on directly by your doctor. If you are also taking any medication, please bring along a list of what you are taking.

 

For podiatry appointments – your podiatrist can obtain helpful information about the way you walk or run from the wear pattern on your shoes, so bringing in a selection of shoes that you currently wear is useful.

 

Runners and other athletes with biomechanical problems may need to run for an accurate assessment to be made. Sometimes this is performed on the treadmill in clinic and at other times, we use the area at the back of the clinic to assess a more natural running style. For such patients, it may be appropriate to bring a pair of running shoes and some suitable clothing for this purpose.

 

 

Can I use my health insurance?

 

We only work with a limited number of insurance companies. You are therefore advised to check with and gain authorisation from your insurer before you attend the clinic to see a named practitioner.

 

Please note: In the event that your health insurer (or any other third party) declines to meet any of the appointment/treatment costs – either in part of in full, the patient will become responsible for any shortfall that arises.

 

Patients should also note that for podiatry services, most insurers do not cover the cost of foot orthoses.  Orthoses made in clinic by the podiatrist are typically around £47.00 a pair.

 

For self funding patients that have cash plans we can issue you with a receipt for you to make a claim for reimbursement of your osteopathy/podiatry or physiotherapy expenses (as appropriate) under the terms of your policy.

 

 

Do you only treat sports injuries?

 

Whilst we do treat both professional and amateur athletes, our services are not confined to the sporting population. We see a wide range of patients of all different ages, from all backgrounds, and with all sorts of musculoskeletal problems (for example, with various injuries, or with conditions such as back pain or degenerative disease such as arthritis).

 

 

 

What is access like at the clinic?

 

We have two treatment rooms on the ground floor and one on the first floor (which is usually used by our physiotherapists). If you have difficulty managing stairs and are attending to see one of the physiotherapists, please make our reception staff aware when booking your appointment so that they can ensure that a ground floor treatment room is available for you.

 

As for parking, we have a small car parking area adjacent to our main entrance (which can accommodate two vehicles), and the clinic is also located next to the car park at the Morrison’s supermarket in Guiseley (Morrison’s have an agreement with the council to allow anyone using the town’s facilities to park for up to three hours).

 

We have a low threshold at the main front door entrance and a portable wheelchair ramp for use where required. There is also a wheelchair accessible toilet on the ground floor. In addition, we have a portable loop system available, so please mention this at reception should you wish to use it.

 

 

What happens if I need a referral to another practitioner? 

 

Musculoskeletal problems by their very nature sometimes require multidisciplinary input.  If one of our practitioners feels that you would benefit some the input of another healthcare professional (either here at the clinic, or elsewhere), they will discuss this with you and (subject to your consent) will arrange referral.



T: 01943 850950 / 878338   E: info@wharfedaleclinic.co.uk
Copyright 2014 Dr M B Speight and Mrs L Speight LLP (Companies House Reg: OC302239)

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